CPM is Committed to Our Customers During COVID-19
As CPM closely monitors the developing global health crisis, we are taking significant safety measures, internally and externally, to prevent transmission of the coronavirus disease. All CPM locations worldwide have implemented an Infectious Disease Control Policy; travel limitation and work-from-home arrangements when possible; and, quarantine guidance for employees who are ill. Employees who continue to work in our facilities are practicing stringent sanitation and social distancing. We have closed our facilities to most visitors, and all essential visitors are being screened with questionnaires.
We are aware that in some areas, health and safety officials have issued orders directing individuals to shelter at their place of residence. As you may be aware, these orders do not apply to persons performing certain essential critical infrastructure business activities and work. Around the world “Essential Critical Infrastructure” businesses include many of CPM’s customers operating in oilseed, animal protein, energy, foods, materials, health and distribution sectors. CPM employees will continue to serve the vital work of our customers while adhering to our Infectious Disease Control Policy and the requirements of governments our operating locations.
We understand your business may also serve essential infrastructure and we are here to help. Our team remains available to assist you with new equipment and systems, aftermarket service and production support. We will find creative ways to engage and utilize all resources to accomplish your goals. Our experienced and qualified staff work with your needs by phone, video conference, or other communications tools. If necessary, our team can and will travel to customer sites to support essential needs. When possible, we will drive instead of fly. We will limit the number of service people visiting a location at one time. When we visit customer sites, we will follow CPM’s protocol for social distancing, PPE, sanitization, and hygiene, in addition to policies your businesses have adopted.
Be assured that CPM will continue to closely monitor this rapidly changing situation and adjust as necessary, while at the same time remaining committed to you and your business.